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Our Newsletter


Shipping & Returns Policy

Shipping

  • We only ship within the United States. We apologize for any inconvenience.

  • Allow time for process and handling which can take 3-4 business days but we usually ship same day or the next day.

  • During holiday seasons, please order at least a week before you want your package to arrive as shipping times may take longer.
  • We ship through FedEx and USPS (U.S Postal Service)

  • The shipping costs vary depending on the amount of the order and destination.

  • Writing "Please deliver by this date... or ship asap" in the comment box of your order does not guarantee that your order will arrive by that date. We will contact you if the order can not be delivered by that date or time.

 

Tracking numbers

  • If you made your purchase as a customer, you will receive a tracking number from lankandelight.com once your package has been shipped.
  • People signed in as a customer will also receive an email from the shipping provider their order was sent through.
  • If you were signed in as a guest and provided us with your email address, you will receive an email of shippment from either FedEx or USPS depending on which one your order was sent through.
  • If you were told your package was sent through FedEx, go to http://www.fedex.com/us/track/ and enter your tracking number.
  • If your package was sent through USPS (US Postal Service) go to https://tools.usps.com/go/TrackConfirmAction_input and enter your tracking number.

 

Return Policy

 

  • Any item that was damaged in the process of shipment must be reported within 48 hours of receiving the item. Sri Lankan Delight Inc will exchange the defective item(s) if reported after 48 hours. 
  • Sri Lankan Delight Inc will not be liable for defective items not reported within 7 days.
  • Open food products are non-returnable.
  • If by mistake you received expired or damaged goods, they may be returned or exchanged. Return shipment fees will be covered for this type of error.
  • We are not responsible for your preference of taste on any product since preference varies. 
  • You can return unused goods within 7 days of reciept for any reason unless as noted above, but the return shippment fees will not be covered.  
  • Note-It could take up to 30 days to process the return and credit to your account

If you have any questions or concerns about returning items, please email us: info@lankandelight.com or call Roshan at 818-456-8077

 

Editing Orders

If you want to add items or make a change to your order, the best way to do so is by emailing us: info@lankandelight.com or calling Roshan at: 818-456-8077

 

Please try to make your change as soon as possible. Preferably within 24 hours of the placement of your order.

Privacy Policy

We respect your privacy. We will not sell your information to anyone. The information you provide us will only be used to communicate the staus of your order. We may also send you information of promotional offers at our store in the future. Request for removal will be respected and activated immeditley.